Outage in Cash App

Connection Issues

Resolved Minor
October 17, 2023 - Started about 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

Our team is actively investigating connection issues affecting multiple features of the app including but not limited to, adding cash, cashing out, signing up, and sending and receiving payments. We will be monitoring this closely and posting any updates here. Thank you for your patience and understanding.
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 10/17/2023 04:58PM

Our team has resolved the connection issues affecting multiple features of the app, and all pending payments have been completed. Thank you for your patience today.

IDENTIFIED about 2 years ago - at 10/17/2023 04:19PM

We've applied a fix, however some customers may continue to experience pending peer-to-peer payments and failed Add Cash attempts. To confirm payment status, please check the Activity section in your Cash App.

As a reminder, if your payment is pending or your Add Cash attempt has failed, please do not re-attempt at this time. We'll provide a final update once everything is resolved. Your patience is greatly appreciated.

IDENTIFIED about 2 years ago - at 10/17/2023 04:17PM

Our team is actively investigating connection issues affecting multiple features of the app including but not limited to, adding cash, cashing out, signing up, and sending and receiving payments. We will be monitoring this closely and posting any updates here. Thank you for your patience and understanding.

Latest Cash App outages

Cash App Card Issue - 7 days ago
Cash App Card Issue - 10 days ago
Connection Issues - 11 days ago
Direct Deposit Issue - 13 days ago
Bitcoin Issues - 13 days ago

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