Outage in Cash App

Log Ins, Sign-Ups, Failed Payments, and Connection Issues

Resolved Minor
November 02, 2023 - Started about 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We're experiencing connection issues and are currently investigating. If your payment is pending, please do not re-attempt at this time. We'll be back with an update soon - thank you for your patience.
Components affected
Cash App Settings Cash App Send & Receive Money Cash App In-App Alert
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 11/02/2023 11:21PM

This incident has been resolved.

IDENTIFIED about 2 years ago - at 11/02/2023 10:54PM

Log ins and sign-ups should be working now.

We've identified the root cause for these issues and are now monitoring as systems recover.

We'll be back with an update soon - thank you for your patience.

INVESTIGATING about 2 years ago - at 11/02/2023 10:52PM

We're experiencing connection issues and are currently investigating. If your payment is pending, please do not re-attempt at this time.

Log ins and sign-ups should be working now.

We'll be back with an update soon - thank you for your patience.

INVESTIGATING about 2 years ago - at 11/02/2023 10:30PM

We're experiencing connection issues and are currently investigating. We're aware this is affecting log ins, sign-ups, onboarding, email verifications, and peer to peer payments. If your payment is pending, please do not re-attempt at this time.

We'll be back with an update soon - thank you for your patience.

INVESTIGATING about 2 years ago - at 11/02/2023 10:17PM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 11/02/2023 10:07PM

We're experiencing connection issues and are currently investigating. We're aware this is affecting log ins, email verifications, and peer to peer payments. If your payment is pending, please do not re-attempt at this time.

We'll be back with an update soon - thank you for your patience.

INVESTIGATING about 2 years ago - at 11/02/2023 09:41PM

We're experiencing connection issues and are currently investigating. If your payment is pending or has failed, please do not re-attempt at this time.

We'll be back with an update soon - thank you for your patience.

INVESTIGATING about 2 years ago - at 11/02/2023 09:35PM

We're experiencing connection issues and are currently investigating. If your payment is pending, please do not re-attempt at this time.

We'll be back with an update soon - thank you for your patience.

Latest Cash App outages

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