Outage in Cash App

Delayed Mobile Check Deposits

Resolved Minor
December 27, 2023 - Started almost 2 years ago - Lasted 6 days
Official incident page

Incident Report

We're aware of the issue that is causing some customers that deposited mobile checks from 12-22-2023 after 5:30pm PT to 12-26-2023 until 5:30pm PT to experience a delay in their mobile check deposits posting, and we are currently working on a fix.
Components affected
Cash App In-App Alert Cash App Mobile Check Deposit
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 01/02/2024 02:29PM

All delayed mobile check deposits from 12-22-2023 after 5:30pm PT to 12-26-2023 until 5:30pm PT have successfully been deposited. Thank you for your patience while we worked on this.

INVESTIGATING almost 2 years ago - at 12/27/2023 09:47PM

We're aware of the issue that is causing some customers that deposited mobile checks from 12-22-2023 after 5:30pm PT to 12-26-2023 until 5:30pm PT to experience a delay in their mobile check deposits posting, and we are currently working on a fix.

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