Incident Report
We have identified the issue impacting withdrawals and are actively working on a resolution. We'll share another update soon, thanks for you patience in the meantime.
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 04/11/2025 04:18PM
Standard Withdrawals initiated on April 8th may have been delayed by one day due to a technical issue. These funds are expected to arrive in your external bank account today, April 11th. We appreciated your patience while we investigated this.
MONITORING
6 months ago - at 04/11/2025 01:46PM
Standard Withdrawals initiated on April 8th may have been delayed by one day due to a technical issue. These funds are expected to arrive in your external bank account today, April 11th. We appreciate your patience.
IDENTIFIED
6 months ago - at 04/10/2025 07:30PM
We have identified the issue causing delayed withdrawals initiated on 4/8/25. You can expect to see the delayed withdrawal settle in your account by 4/11/25. We'll share another update soon, thanks for you patience in the meantime.
IDENTIFIED
6 months ago - at 04/10/2025 06:27PM
We have identified the issue impacting withdrawals and are actively working on a resolution. We'll share another update soon, thanks for you patience in the meantime.
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