Outage in Census

Increased Sync Failure Rate

Resolved Minor
September 05, 2024 - Started 4 months ago - Lasted about 7 hours
Official incident page

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Outage Details

We are seeing instances of Syncs failing with a message indicating "Parquet conversion failed." The problematic system has been identified and we are working to mitigate and resolve the issue as soon as possible.
Components affected
Census Sync Engine
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/06/2024 01:15AM

This incident has been resolved.

MONITORING 4 months ago - at 09/05/2024 07:44PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 months ago - at 09/05/2024 06:56PM

We are seeing instances of Syncs failing with a message indicating "Parquet conversion failed." The problematic system has been identified and we are working to mitigate and resolve the issue as soon as possible.

Latest Census outages

Connection tests failing - about 1 month ago
Sync Completion Rate Slowed - about 1 month ago
Sync performance degraded - 3 months ago
Partial Sync Outage - 3 months ago

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