[HNL] Emergency ISP Network Maintenance

CloudSigma would like to inform you that one of our ISPs performed emergency maintenance of their network infrastructure sustaining the Honolulu cloud location.

IMPACT:
There was no impact during the maintenance window, as the cloud traffic was rerouted through one of the backup ISPs lines.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

CloudSigma would like to inform you that one of our internet service providers, for the Honolulu cloud location, is performing emergency maintenance of their network. The actual works are estimated to take approximately 48 hours in total.

All support activities will be conducted under the direct supervision of CloudSigma’s Support and Operations staff.

IMPACT:
For the duration of the maintenance works, the cloud traffic will be rerouted through one of the backup ISP’s lines. Therefore, no impact is expected on running virtual machines, hosts, private network accessibility, and/or any other running services.

CloudSigma is monitoring the progress of the maintenance works and will post updates accordingly