Outage in Cognite Service

Some files taking a longer time than usual to show up in search

Resolved Minor
December 28, 2024 - Started 7 days ago - Lasted 3 days

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Outage Details

The Documents API is experiencing a larger backlog of file events to process. Consequently, some file uploads may experience delays before appearing in the Documents API. Our engineering team is actively investigating the issue and working towards a resolution. We will provide further updates as progress is made. Thank you for your patience.
Latest Updates ( sorted recent to last )
MONITORING 6 days ago - at 12/29/2024 11:44PM

The engineering team has increased the available resources and are actively monitoring the batch upload process to ensure smooth operations.

INVESTIGATING 7 days ago - at 12/28/2024 09:57PM

The Documents API is experiencing a larger backlog of file events to process. Consequently, some file uploads may experience delays before appearing in the Documents API. Our engineering team is actively investigating the issue and working towards a resolution. We will provide further updates as progress is made.

Thank you for your patience.

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