Outage in ConnectWise
Investigating - Co-Managed Backup - Acronis Ticket Sync Issue
Resolved Major
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Outage Details
Latest Updates ( sorted recent to last )
We are currently investigating reports of Acronis tickets not getting created on Asio portal for Co-Managed Backup. We will follow up with more information soon.
We have identified the root cause of the issue. Team is working to fix the same. Will update more on this once we get some update.
Team have applied a fix and monitoring for improvement. We will continue monitor and update.
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