Outage in Contentstack

Contentstack - AWS NA and AWS EU - Unable to access stack via SSO

Resolved Minor
October 25, 2024 - Started about 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Some customers may experience difficulties accessing their stack after logging in via SSO. Our team is actively working to resolve the issue, and we will keep you updated with further developments. If you encounter any issues while accessing our services, please do not hesitate to contact our Customer Success Team.
Components affected
Contentstack Web Application Contentstack Web Application Contentstack Content Management API Contentstack Content Management API
Latest Updates ( sorted recent to last )
MONITORING about 2 months ago - at 10/25/2024 09:25AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 months ago - at 10/25/2024 08:49AM

Some customers may experience difficulties accessing their stack after logging in via SSO. Our team is actively working to resolve the issue, and we will keep you updated with further developments. If you encounter any issues while accessing our services, please do not hesitate to contact our Customer Success Team.

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