Outage in Contentstack

Contentstack Launch - AWS NA and AWS EU - Intermittent 502 response on Hosted websites

Resolved Minor

January 18, 2025 - Started about 2 months ago - Lasted 24 minutes
Official incident page

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Outage Details

Applications hosted on Launch are experiencing intermittent 502 errors on AWS NA and AWS EU region, we have identified and fixed the issue. To ensure uninterrupted service, we recommend customers experiencing this issue redeploy their sites. Alternatively, we advise a proactive redeployment to mitigate any potential impact. All other services remain unaffected. If you have any questions and/or concerns, please engage with our support team through https://www.contentstack.com/customers/support/ or email us at support@contentstack.com.

Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 01/18/2025 07:30AM

This incident has been resolved. To ensure uninterrupted service, we recommend that customers experiencing this issue redeploy their sites. Alternatively, a proactive redeployment is advised to mitigate any potential impact.

MONITORING about 2 months ago - at 01/18/2025 07:08AM

Applications hosted on Launch are experiencing intermittent 502 errors on AWS NA and AWS EU region, we have identified and fixed the issue.
To ensure uninterrupted service, we recommend customers experiencing this issue redeploy their sites. Alternatively, we advise a proactive redeployment to mitigate any potential impact.
All other services remain unaffected. If you have any questions and/or concerns, please engage with our support team through https://www.contentstack.com/customers/support/ or email us at support@contentstack.com.

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