Outage in Coralogix

Alert Triggering Issue in EU1

Resolved Major
October 02, 2025 - Started about 2 months ago - Lasted about 7 hours
Official incident page

Incident Report

We are currently investigating an issue affecting alert triggering for our customers in the EU1 environment (team.app.coralogix.com). At this time, all types of alerts may be impacted. Our engineering team is actively working to identify the root cause and implement a resolution as quickly as possible. For real-time updates or further assistance, please contact our in-app support team.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/02/2025 08:51PM

This incident has been resolved.

MONITORING about 2 months ago - at 10/02/2025 08:23PM

We are continuing to monitor for any further issues. A small fraction (1.2%) of alerts have delay evaluation and may not have triggered properly. However, we are continuing seeing improvement with alert triggering.

If you need assistance please, contact us through chat or send us an email to support@coralogix.com.

MONITORING about 2 months ago - at 10/02/2025 04:54PM

A fix has been implemented by out engineering team and we are monitoring the results.

IDENTIFIED about 2 months ago - at 10/02/2025 03:43PM

The team has identified the issue affecting alert triggering and has deployed a fix. Alerts are being triggered but some of them are still delayed.

INVESTIGATING about 2 months ago - at 10/02/2025 01:58PM

We are currently investigating an issue affecting alert triggering for our customers in the EU1 environment (team.app.coralogix.com). At this time, all types of alerts may be impacted.

Our engineering team is actively working to identify the root cause and implement a resolution as quickly as possible.

For real-time updates or further assistance, please contact our in-app support team.

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