Outage in Crates.io

Intermittent timeouts on API endpoints

Resolved Major
February 14, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

Some crates.io endpoints are timing out at present, including the summary route that drives the crates.io home page. We are investigating. Crate downloads are unaffected.
Components affected
Crates.io crates.io

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 02/14/2024 07:25PM

crates.io continues to operate normally, and no further performance degradation or timeouts have been observed.

MONITORING over 1 year ago - at 02/14/2024 06:50PM

Restarting the dynos has restored service, but we are still investigating the root cause of the issue, and continue to monitor crates.io performance.

INVESTIGATING over 1 year ago - at 02/14/2024 06:45PM

Some crates.io endpoints are timing out at present, including the summary route that drives the crates.io home page. We are investigating. Crate downloads are unaffected.

Latest Crates.io outages

Sparse Index CDN Invalidations Slow to Update - about 2 months ago
Git index slow to update - 3 months ago
Crate indexes not updating - 6 months ago
Database upgrade - over 1 year ago
crates.io unreachable - over 1 year ago

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