Outage in dbt Cloud

Users logging in via SSO are reporting loss of permissions

Resolved Minor
August 31, 2023 - Started about 2 years ago - Lasted about 1 hour
Official incident page

Need to monitor dbt Cloud outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including dbt Cloud, and never miss an outage again.
Start Free Trial

Outage Details

We're investigating an SSO related issue where users are removed from their SSO mapped groups on login and as a result, lose their existing permissions. This issue seems to be primarily affecting customers using Azure AD. We are working on a resolution and we will provide updates at approximately 30 minute intervals or as soon as new information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 08/31/2023 02:04PM

The issue has been resolved, and all affected systems are now functioning normally as of 09:20 Eastern. The SSO logins should work as expected with the correct permissions now. Please feel free to reach out to support@getdbt.com if you have any queries.

MONITORING about 2 years ago - at 08/31/2023 01:30PM

We have deployed a fix for the issue that is causing user groups to be removed on SSO logins. The SSO logins and the group mappings for a user logging in via SSO are now working as expected and we are continuing to monitor.
The Affected users can logout and log back into dbt cloud using SSO with the expected/correct permissions. Please reach out to support@getdbt.com if you have any concerns or queries.

INVESTIGATING about 2 years ago - at 08/31/2023 01:28PM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 08/31/2023 12:56PM

We're investigating an SSO related issue where users are removed from their SSO mapped groups on login and as a result, lose their existing permissions. This issue seems to be primarily affecting customers using Azure AD. We are working on a resolution and we will provide updates at approximately 30 minute intervals or as soon as new information becomes available.

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4484 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook