Outage in Descript

Recorder/Rooms Outage

Resolved Minor
October 08, 2025 - Started 22 days ago - Lasted 2 days

Incident Report

We are currently investigating an issue that is causing some Rooms and Editor recordings to fail. We do not have a verified workaround at this time, but will update as soon as more information is available.

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Latest Updates ( sorted recent to last )
MONITORING 20 days ago - at 10/10/2025 04:01PM

Functionality is fully restored and we are monitoring to ensure the system continues to be operational.

MONITORING 20 days ago - at 10/09/2025 11:10PM

Functionality is fully restored and we are monitoring to ensure the system continues to be operational.

IDENTIFIED 22 days ago - at 10/08/2025 08:21PM

We have identified the underlying issue and are working to restore functionality. Currently it appears that only recordings initiated via the web app (Chrome) are affected, so we would recommend using the desktop app in the meantime. You can download the app from descript.com/download "descript.com/download": http://descript.com/download.

We will post more updates as they are available.

INVESTIGATING 22 days ago - at 10/08/2025 07:32PM

We are currently investigating an issue that is causing some Rooms and Editor recordings to fail. We do not have a verified workaround at this time, but will update as soon as more information is available.

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