Outage in Digital Pharmacist

Refills Processing Delays

Resolved Minor
May 20, 2020 - Started over 5 years ago - Lasted about 4 hours
Official incident page

Incident Report

Due to a significant increase in refills, our refill processing may appear slower than normal, we are taking corrective actions.

Need to monitor Digital Pharmacist outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED over 5 years ago - at 05/20/2020 07:43PM

The refill processing actions to manage the increase in volume have proven effective. Thank you for your patience.

MONITORING over 5 years ago - at 05/20/2020 03:39PM

Corrective actions and resources applied to manage demand. We are continuing to monitor processing to ensure timely refills.

MONITORING over 5 years ago - at 05/20/2020 03:34PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 5 years ago - at 05/20/2020 03:20PM

Due to a significant increase in refills, our refill processing may appear slower than normal, we are taking corrective actions.

Latest Digital Pharmacist outages

Outage - IVR Dashboard - 11 months ago
Outage - Pharmacy Dashboard - 11 months ago
Outage - Pharmacy Dashboard - about 1 year ago
Outage - Pharmacy Dashboard - about 1 year ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook