Outage in DNSFilter

API Service Is Degraded

Resolved Minor
May 09, 2023 - Started over 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

Our engineering team is investigating an issue that is causing the DNSFilter API to return 404 errors on some calls. Updated status will be provided as soon as possible. DNS filtering is operating normally.
Components affected
DNSFilter API

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 05/09/2023 04:32PM

This incident has been confirmed to be resolved. Should you need further assistance please reach out to us at support@dnsfilter.com.

MONITORING over 2 years ago - at 05/09/2023 02:52PM

Our engineering team has implemented a fix and the API has resumed normal operation. The dashboard experience is fully operational again. We are monitoring service at this time to ensure the issue has been fully resolved.

DNS filtering was not impacted.

IDENTIFIED over 2 years ago - at 05/09/2023 02:40PM

Our engineering team has identified the issue causing disruption to our API and are currently working to implement a fix. Updated status will be provided as soon as possible.

DNS filtering is operating normally at this time.

INVESTIGATING over 2 years ago - at 05/09/2023 02:01PM

Our engineering team is investigating an issue that is causing the DNSFilter API to return 404 errors on some calls. Updated status will be provided as soon as possible.

DNS filtering is operating normally.

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