Outage in DNSFilter

Whitelabel Roaming Clients Unable to Connect to API

Resolved Minor
October 27, 2023 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue where some Whitelabel Roaming Clients are having issues connecting to API. DNSFilter engineering teams are working to implement a fix at this time. Updated status to follow.
Components affected
DNSFilter API
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 10/27/2023 06:24PM

This incident has been resolved. If you require further assistance please reach out to us at support@dnsfilter.com

MONITORING over 1 year ago - at 10/27/2023 05:16PM

A fix has been implemented and we are now seeing Whitelabel Roaming Clients are now able to Connect to the API. We are currently monitoring the results to ensure services remain stable. If you require further assistance please reach out to us at support@dnsfilter.com

INVESTIGATING over 1 year ago - at 10/27/2023 05:07PM

We are currently investigating an issue where some Whitelabel Roaming Clients are having issues connecting to API. DNSFilter engineering teams are working to implement a fix at this time. Updated status to follow.

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