Outage in DriveWealth

Account Summary API Issue

Resolved Minor
December 31, 2024 - Started 10 months ago
Official incident page

Incident Report

DriveWealth is currently investigating an issue with the Account Summary API. We will share additional updates as soon as more information becomes available.

Need to monitor DriveWealth outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 12/31/2024 06:14PM

DriveWealth has resolved the underlying issue that impacted a subset of API endpoints. The remediation fix has been successfully implemented in the production environment, and all affected APIs are now functioning as expected. Once the root cause has been fully investigated, a Root Cause Analysis document will be shared. We apologize for any inconvenience this may have caused.

MONITORING 10 months ago - at 12/31/2024 05:58PM

DriveWealth has resolved the underlying issue that affected a subset of API endpoints. The remediation has been successfully implemented in the production environment, and the impacted APIs should now be functioning as expected.

INVESTIGATING 10 months ago - at 12/31/2024 05:29PM

DriveWealth has addressed the root cause of the issues that impacted a subset of API endpoints. The remediation fix is being implemented in the production environment. We anticipate that the issue will be resolved by early afternoon and will continue to provide updates as more information becomes available.

The updated list of impacted APIs is as follows:
Account Summary
Redemptions
Share Transfer
Deposits

INVESTIGATING 10 months ago - at 12/31/2024 04:49PM

DriveWealth has remediated the root cause for the issues that impacted the Account Summary API and Redemptions API. The remediation fix is being implemented in the production environment. We anticipate that the issue will be resolved by early afternoon and we will continue to provide updates as more information becomes available.

INVESTIGATING 10 months ago - at 12/31/2024 04:04PM

DriveWealth has identified the issue impacting the Account Summary API. Remediation activities are underway and it is anticipated that the issue will be resolved in the next 1-2 hours. We will continue to provide updates as information becomes available.

INVESTIGATING 10 months ago - at 12/31/2024 03:50PM

DriveWealth is continuing to investigate issues with the Account Summary API. All other API endpoints are operating normally. We will provide additional updates as more information becomes available.

INVESTIGATING 10 months ago - at 12/31/2024 03:01PM

DriveWealth is currently investigating an issue with the Account Summary API. We will share additional updates as soon as more information becomes available.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook