Outage in Dubber

Incident impacting call playback

Resolved Major
October 23, 2024 - Started about 2 months ago - Lasted 6 minutes
Official incident page

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Outage Details

We are aware that some customers are experiencing an issue with the playback of recordings in the Dubber portal. Please be assured that this incident is impacting call playback only and calls are being recorded. All calls will be available for playback when this incident is resolved. We are working to resolve the incident as soon as possible and will provide regular updates.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/23/2024 04:54PM

This incident is now resolved. Playback is now operational.

INVESTIGATING about 2 months ago - at 10/23/2024 04:49PM

We are aware that some customers are experiencing an issue with the playback of recordings in the Dubber portal.

Please be assured that this incident is impacting call playback only and calls are being recorded. All calls will be available for playback when this incident is resolved.

We are working to resolve the incident as soon as possible and will provide regular updates.

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