Outage in Duda

Monitoring - Fix Implemented for Store Control Panel and Live Store Issues

Resolved Minor
May 08, 2025 - Started about 1 month ago - Lasted about 1 hour
Official incident page

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Outage Details

Our third-party store provider has identified an issue affecting their server, which is currently preventing the Store Control Panel from loading. Some live stores are also experiencing disruptions as a result. Their team is actively investigating the root cause. We will provide updates as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 05/08/2025 02:32PM

The issue affecting the Store Control Panel and some live stores has been successfully resolved by our third-party store provider. Systems are now fully operational and stable. We will continue to monitor for any irregularities, but no further impact is expected.

MONITORING about 1 month ago - at 05/08/2025 01:57PM

A fix has been implemented by our third-party store provider for the issue affecting the Store Control Panel and some live stores. We are currently monitoring the results to ensure stability. Further updates will be provided as needed.

IDENTIFIED about 1 month ago - at 05/08/2025 01:39PM

Our third-party store provider has identified the root cause of the issue affecting the Store Control Panel and some live stores. They are currently implementing a fix. We will continue to monitor the situation and provide updates as the resolution progresses.

INVESTIGATING about 1 month ago - at 05/08/2025 01:08PM

Our third-party store provider has identified an issue affecting their server, which is currently preventing the Store Control Panel from loading. Some live stores are also experiencing disruptions as a result. Their team is actively investigating the root cause. We will provide updates as more information becomes available.

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