Outage in e-Boks

e-Boks are experiencing operational disturbances

Resolved Minor
November 01, 2024 - Started about 2 months ago - Lasted about 8 hours
Official incident page

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Outage Details

e-Boks har i øjeblikket driftsforstyrrelser. Der bliver arbejdet på at finde fejlen. Næste opdatering: kl. 12:00 Vi beklager de gener, det måtte medføre. -------------------------------------- e-Boks is experiencing operational disruptions. Work is underway to investigate the problem. Next update at: 12:00 We apologize for any inconvenience this may cause. Med venlig hilsen / Kind regards e-Boks
Components affected
e-Boks App Denmark e-Boks web client users - Denmark e-Boks web client company - Denmark
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 11/01/2024 05:59PM

This incident has been resolved.

IDENTIFIED about 2 months ago - at 11/01/2024 03:12PM

The issue has been identified and a fix is being implemented.

MONITORING about 2 months ago - at 11/01/2024 12:57PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 11/01/2024 11:04AM

e-Boks har i øjeblikket driftsforstyrrelser. Der bliver arbejdet på at finde fejlen.

Fejlen lader til at være relateret til specifikke internet udbydere

Næste opdatering: kl. 14:00

Vi beklager de gener, det måtte medføre.

--------------------------------------

e-Boks is experiencing operational disruptions. Work is underway to investigate the problem.
Next update at: 14:00

The error seems to be related to specific ISP's

We apologize for any inconvenience this may cause.

Med venlig hilsen / Kind regards
e-Boks

IDENTIFIED about 2 months ago - at 11/01/2024 09:32AM

e-Boks har i øjeblikket driftsforstyrrelser. Der bliver arbejdet på at finde fejlen.
Næste opdatering: kl. 12:00

Vi beklager de gener, det måtte medføre.

--------------------------------------

e-Boks is experiencing operational disruptions. Work is underway to investigate the problem.
Next update at: 12:00

We apologize for any inconvenience this may cause.

Med venlig hilsen / Kind regards
e-Boks

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