Outage in Edgenuity

Imagine Edgenuity: Grading Alerts Appear for Exams When No Grading Is Needed

Resolved Major
December 20, 2024 - Started 1 day ago - Lasted about 3 hours
Official incident page

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Outage Details

Our team is actively investigating an issue impacting users of Imagine Edgenuity; as well as, Imagine MyPath Legacy and Imagine Purpose 6-12 users. After Assessments are submitted, Students and Educators see blank pages and grading alerts appear to educators, when there is not grading needed. We apologize for the inconvenience and will provide an update soon.
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 12/20/2024 06:25PM

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.

MONITORING 1 day ago - at 12/20/2024 04:51PM

Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.

IDENTIFIED 1 day ago - at 12/20/2024 03:26PM

Our team has identified the cause of the issue and are preparing to deploy a solution.

We will continue to update progress.

INVESTIGATING 1 day ago - at 12/20/2024 03:18PM

Our team is actively investigating an issue impacting users of Imagine Edgenuity; as well as, Imagine MyPath Legacy and Imagine Purpose 6-12 users.

After Assessments are submitted, Students and Educators see blank pages and grading alerts appear to educators, when there is not grading needed.

We apologize for the inconvenience and will provide an update soon.

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