Outage in Elastic Cloud

Serverless Project and Hosted Deployment Creation Issues

Resolved Major
September 29, 2025 - Started about 1 month ago - Lasted about 8 hours
Official incident page

Incident Report

We are aware of an issue impacting the creation of new Serverless projects and Hosted deployments to fail. Our engineering team has been engaged. We will post an additional status update in the next 60 minutes.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/30/2025 10:49AM

This incident has been resolved.

IDENTIFIED about 1 month ago - at 09/30/2025 09:06AM

We have identified an issue for creating new Serverless projects and Hosted deployments. Billing information pages are also impacted and do not load. We are continue our efforts in working this issue to a resolution state. We will post an update in one hour, or sooner if there is a change in status.

INVESTIGATING about 1 month ago - at 09/30/2025 08:00AM

Our engineering teams are making good progress on the investigation into the issue affecting the creation of Serverless projects, Hosted deployments, and Billing pages. We are still actively working toward a resolution. We will provide our next update in 60 minutes.

INVESTIGATING about 1 month ago - at 09/30/2025 06:38AM

We are continuing our efforts to restore full service to the creation of both Serverless projects and Hosted deployments and the Billing information pages. Our teams are working collaboratively in their impact mitigation efforts and we are actively driving to a resolution. We will post an update in one hour, or sooner if there is a change in status.

INVESTIGATING about 1 month ago - at 09/30/2025 06:00AM

We are continuing our efforts to restore full service to the creation of both Serverless projects and Hosted deployments. Our teams are working collaboratively in their impact mitigation efforts and we are actively driving to a resolution. We will post an update in one hour, or sooner if there is a change in status.

INVESTIGATING about 1 month ago - at 09/30/2025 03:57AM

We are aware of an issue impacting the creation on both Serverless projects and Hosted deployments. Our engineering team is working to remediate this issue. We will post another status update in the next 60 minutes.

INVESTIGATING about 1 month ago - at 09/30/2025 02:48AM

We are aware of an issue impacting the creation of new Serverless projects and Hosted deployments to fail. Our engineering team has been engaged. We will post an additional status update in the next 60 minutes.

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