Outage in env0

Delays in Deployments

Resolved Major
September 29, 2023 - Started about 2 years ago - Lasted about 5 hours
Official incident page

Incident Report

We are seeing a lot of deployments delays. At first look, it seems to be coming from AWS Step function API where we are getting a lot of network errors and timeouts. We are currently contacting AWS to find out what is the root cause of this issue.
Components affected
env0 Application

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 09/29/2023 12:39PM

This incident has been resolved.

IDENTIFIED about 2 years ago - at 09/29/2023 12:34PM

A fix was implemented and we are trying to monitor if the issue is resolved.

IDENTIFIED about 2 years ago - at 09/29/2023 10:22AM

The issue has been identified and we are working on a fix.

INVESTIGATING about 2 years ago - at 09/29/2023 09:37AM

We are continuing to investigate the issue together with AWS support.
It looks like this is an issue with our EKS cluster.
Customers who are using the Self-hosted agent should not be affected.

INVESTIGATING about 2 years ago - at 09/29/2023 07:33AM

We are seeing a lot of deployments delays.
At first look, it seems to be coming from AWS Step function API where we are getting a lot of network errors and timeouts.
We are currently contacting AWS to find out what is the root cause of this issue.

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