Outage in Exact System

Exact Online – Single entry proposals can not be opened through checkbox > open (Global)

Resolved Minor
December 17, 2024 - Started 5 days ago - Lasted 2 days
Official incident page

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Outage Details

It is possible that your entry proposal seems to be empty when you open it by [checking the proposal line > open] in the Scanning service page or Purchase overview. The attachment is not shown as well. You can click the subject of the entry proposal in order to be able to open the entry proposal and view the attachment without issues. It is still possible to use the checkboxes and ‘open’ button when selecting multiple entry proposals at once. We are investigating the issue. Our apologies for the inconvenience.
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 12/19/2024 03:27PM

The issue has been resolved. Our apologies for the inconvenience.

MONITORING 3 days ago - at 12/19/2024 05:45AM

A fix has been implemented and we are monitoring the results

IDENTIFIED 4 days ago - at 12/18/2024 01:24PM

The issue has been identified and we are working on a fix.

INVESTIGATING 5 days ago - at 12/17/2024 12:39PM

It is possible that your entry proposal seems to be empty when you open it by [checking the proposal line > open] in the Scanning service page or Purchase overview. The attachment is not shown as well.

You can click the subject of the entry proposal in order to be able to open the entry proposal and view the attachment without issues. It is still possible to use the checkboxes and ‘open’ button when selecting multiple entry proposals at once. We are investigating the issue. Our apologies for the inconvenience.

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