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This incident has been resolved.
We have deployed a workaround where redirects should work from (examsoft.com/institutionid) and currently monitoring this change.
We are currently investigating an issue where Legacy portal users attempting to access their portal webpage login (examsoft.com/institutionid) are not being redirected correctly. The current workaround for this is to navigate directly to the following URL and adding your institution ID after the slash.
https://ei.examsoft.com/GKWeb/login/(institutionid)
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