Outage in Expensya

Performance degradation

Resolved Minor
February 04, 2025 - Started 4 months ago - Lasted about 6 hours
Official incident page

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Outage Details

Dear Users, We are currently experiencing some slowness on both our Web and mobile Apps. Our team is actively working on the issue, and we expect it to be temporary. During this time, you may encounter some delays. If possible, we recommend postponing non-urgent tasks related to the Expense module. We will keep you informed and are working quickly to resolve this issue. Thank you for your patience Sincerely,
Components affected
Expensya Mobile Application Expensya Web Application
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 02/04/2025 02:24PM

Dear users,

This incident has been resolved.
Thank you again for your patience.

Sincerely,

MONITORING 4 months ago - at 02/04/2025 01:37PM

Dear Users,

We are pleased to inform you that the earlier reported slowness on our web and mobile apps has significantly improved and we are currently monitoring the situation to ensure stability.

We apologize for any inconvenience this may have caused and we appreciate your patience and understanding during this time.

Sincerely,

INVESTIGATING 4 months ago - at 02/04/2025 12:29PM

Dear Users,

We appreciate your patience as we continue to address the ongoing slowness on both our Web and mobile Apps.

Our technical team is still at work to completely resolve the situation.

We'll keep you updated. Thank you for your understanding.

Sincerely,

INVESTIGATING 4 months ago - at 02/04/2025 08:48AM

Dear Users,

We are currently experiencing some slowness on both our Web and mobile Apps.
Our team is actively working on the issue, and we expect it to be temporary.

During this time, you may encounter some delays. If possible, we recommend postponing non-urgent tasks related to the Expense module.

We will keep you informed and are working quickly to resolve this issue.

Thank you for your patience

Sincerely,

Latest Expensya outages

Performance degradation - 6 days ago
Mobile App Access Issue - 11 days ago
Performance degradation - 3 months ago
Performance degradation - 3 months ago
Instabilities with Internal SFTP Connection - 4 months ago

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