Outage in Funnel

Facebook Ads - Reach and frequency reports with Lifetime time window delayed

Minor
August 14, 2024 - Started 3 months ago
Official incident page

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Outage Details

As of August 12 we have noted that a number of Reach and frequency reports are delayed in their downloads. The issue appears to be in Meta's API and we are cooperating with them to find the root cause.
Latest Updates ( sorted recent to last )
IDENTIFIED 3 months ago - at 08/16/2024 09:11AM

This issue has been acknowledged by Meta and escalated internally by their support team.

INVESTIGATING 3 months ago - at 08/14/2024 08:22AM

As of August 12 we have noted that a number of Reach and frequency reports are delayed in their downloads. The issue appears to be in Meta's API and we are cooperating with them to find the root cause.

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