Outage in GitGuardian

Issue with new Github Installations of GIM SaaS

Resolved Major
July 20, 2023 - Started over 2 years ago
Official incident page

Incident Report

There is an ongoing incident on GIM SaaS affecting all new Github Installations since July 19 at around 8PM. This is caused by a regression on Github API (https://github.com/orgs/community/discussions/61291). We are dependent on GitHub resolution of this opened issue to recover the service. However if the issue is left opened without resolution, we'll consider implementing a workaround but this would be a last resort.

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 07/20/2023 10:06PM

GitHub has deployed a fix at 7:40 UTC: https://github.com/orgs/community/discussions/61291#discussioncomment-6503013

IDENTIFIED over 2 years ago - at 07/20/2023 01:46PM

Github still hasn't acknowledged the incident.
We have worked on a workaround that is ready to be deployed if it takes too long for GitHub to fix this issue.

IDENTIFIED over 2 years ago - at 07/20/2023 09:26AM

There is an ongoing incident on GIM SaaS affecting all new Github Installations since July 19 at around 8PM. This is caused by a regression on Github API (https://github.com/orgs/community/discussions/61291).
We are dependent on GitHub resolution of this opened issue to recover the service.
However if the issue is left opened without resolution, we'll consider implementing a workaround but this would be a last resort.

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