Incident with Copilot

This incident has been resolved.

Our upstream provider continues to recover and we expect services to return to normal as more progress is made. We will provide another update by 20:00 UTC.

Our upstream provider is making good progress recovering and we are validating that services are nearing normal operations. We will provide another update by 18:00 UTC.

Our upstream provider is gradually recovering the service. We will provide another update at 23:00 UTC.

We are continuing to wait on our upstream provider to see full recovery. We will provide another update at 11:00 UTC

The error rate for Copilot chat requests remains steady at less than 10%. We are continuing to investigate with our upstream provider.

Copilot is experiencing degraded performance. We are continuing to investigate.

We have applied several mitigations to Copilot chat, reducing errors to less than 10% of all chat requests. We are continuing to investigate the issue with our upstream provider.

Copilot chat is experiencing degraded performance, impacting up to 60% of all chat requests. We are continuing to investigate the issue with our upstream provider.

Copilot chat is currently experiencing degraded performance, impacting up to 60% of all chat requests. We are investigating the issue.

Copilot is experiencing degraded availability. We are continuing to investigate.

Copilot API chat experiencing significant failures to backend services

We are investigating reports of degraded performance for Copilot