Outage in Gitpod

Workspace start failing due to image pull

Resolved Minor
August 13, 2024 - Started 4 months ago - Lasted about 6 hours
Official incident page

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Outage Details

We've spotted that some workspaces cannot start with a "Too many request" error on image pulls. We're currently investigating the issue, and will provide an update soon.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/13/2024 02:39PM

We are pleased to confirm that the image pull issue has been successfully resolved.

INVESTIGATING 4 months ago - at 08/13/2024 11:54AM

Unfortunately, the fix wasn't effective. We're working on a solution to the image pull errors.

MONITORING 4 months ago - at 08/13/2024 09:04AM

We've restarted the service responsible for image builds to solve the rate-limit issue.

Image builds are back to operational. We keep monitoring the system.

INVESTIGATING 4 months ago - at 08/13/2024 08:30AM

We've spotted that some workspaces cannot start with a "Too many request" error on image pulls.

We're currently investigating the issue, and will provide an update soon.

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