Outage in Grafana

Hosted Grafana - US-central

Resolved Major
May 22, 2024 - Started 6 months ago - Lasted about 7 hours
Official incident page

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Outage Details

At approximately 14:40 UTC May 22, 2024, our team noticed an issue with the Hosted Grafana API. We are currently investigating; this may cause issues with new and restarting instances. We will provide further information once available.
Components affected
Grafana GCP US Central - prod-us-central-4 Grafana GCP US Central - prod-us-central-3 Grafana GCP US Central - prod-us-central-0 Grafana US-CENTRAL
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 05/22/2024 10:03PM

This incident has been resolved.

MONITORING 6 months ago - at 05/22/2024 05:55PM

A fix has been implemented, and we are currently monitoring the results. Instances on prod-us-central-3 may still experience issues as the full remediation takes effect. We will continue to provide updates as the situation progresses.

IDENTIFIED 6 months ago - at 05/22/2024 03:29PM

Our team has identified the issue and is actively working to resolve it. During this time, there was a brief interruption to instance access. Access has been restored and we are currently working to resolve the root cause. We will provide further updates as soon as they become available.

INVESTIGATING 6 months ago - at 05/22/2024 02:59PM

At approximately 14:40 UTC May 22, 2024, our team noticed an issue with the Hosted Grafana API. We are currently investigating; this may cause issues with new and restarting instances. We will provide further information once available.

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