Outage in HelloSign

We are currently investigating performance problems with our site and API endpoints

Resolved Minor
February 01, 2024 - Started 11 months ago - Lasted about 7 hours
Official incident page

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Outage Details

We are currently investigating performance problems with our site and API endpoints. The site is operational, but performing outside of our expectations. Thank you for your patience while we work to resolve this issue.
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 02/01/2024 10:32PM

This incident has been resolved.

MONITORING 11 months ago - at 02/01/2024 10:20PM

We are continuing to monitor for any further issues.

MONITORING 11 months ago - at 02/01/2024 05:03PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 11 months ago - at 02/01/2024 03:55PM

We are currently investigating performance problems with our site and API endpoints. The site is operational, but performing outside of our expectations. Thank you for your patience while we work to resolve this issue.

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