Outage in Hootsuite Inc.

Issues with Publishing

Resolved Minor
September 11, 2025 - Started about 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue that is impacting all publishing, including both the ability to schedule posts and "Post Now." You may see an error message or find that your posts are failing to publish. The issue began at approximately 6:30 AM PST. Our engineering team is actively working with the highest priority to identify the root cause and restore normal service as quickly as possible. We sincerely apologize for this disruption and thank you for your patience.
Components affected
Hootsuite Inc. Hootsuite Web Application

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/11/2025 02:51PM

This incident has been resolved. Our engineering team has successfully deployed a fix for the issue that was impacting publishing. All services have been stable and fully operational since approximately 7:30 AM PST.
We sincerely apologize for any inconvenience or disruption this may have caused to your content schedule. Thank you for your patience and understanding.

INVESTIGATING about 2 months ago - at 09/11/2025 02:03PM

We are currently investigating an issue that is impacting all publishing, including both the ability to schedule posts and "Post Now." You may see an error message or find that your posts are failing to publish. The issue began at approximately 6:30 AM PST. Our engineering team is actively working with the highest priority to identify the root cause and restore normal service as quickly as possible.
We sincerely apologize for this disruption and thank you for your patience.

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