Outage in Imperva

[INC-721] Imperva Management Portal Cloud WAF Dashboard Issue

Resolved Minor
November 03, 2024 - Started 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We have discovered a potential service degradation, affecting the Imperva Management Portal. One or more Cloud WAF Dashboards are not responding or returning errors. Customer domains are still fully protected at this time. Technical teams are investigating. Further updates to follow. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.
Components affected
Imperva Management Portal UI
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 11/03/2024 09:11AM

This incident has been resolved.

MONITORING 2 months ago - at 11/03/2024 08:43AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 2 months ago - at 11/03/2024 08:20AM

We have discovered a potential service degradation, affecting the Imperva Management Portal. One or more Cloud WAF Dashboards are not responding or returning errors. Customer domains are still fully protected at this time. Technical teams are investigating. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

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