Outage in INVERS

Cellular connectivity issues Telekom in Germany

Resolved Minor
March 19, 2025 - Started 3 months ago - Lasted 1 day
Official incident page

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Outage Details

We currently experience cellular connectivity issues. We are investigating.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 03/21/2025 09:47AM

This incident has been resolved.

MONITORING 3 months ago - at 03/21/2025 08:22AM

The values are back to normal, connectivity at Deutsche Telekom is restored. Nevertheless, we will continue to monitor it explicitly over the next few days.

MONITORING 3 months ago - at 03/20/2025 10:04PM

The situation at the provider Deutsche Telekom is stabilizing with a positive trend, but until there is a lasting improvement, we will continue to use alternative providers. This continues to affect only Germany and the Deutsche Telekom network.

MONITORING 3 months ago - at 03/20/2025 03:35PM

The error could be localized further while we keep the devices on alternative providers. We will post updates here.

MONITORING 3 months ago - at 03/20/2025 08:37AM

The provider Deutsche Telekom continues to be affected by massive disruptions. Since most of the connections have now been moved to other providers over night (Europe), our customers are not affected as much, but due to the slightly poorer performance and network coverage of the other networks, the error rates in the low single-digit percentage range are higher. We have a sync appointment with the specialists right away, and we will provide further updates here.

MONITORING 3 months ago - at 03/19/2025 11:03PM

Our partners are working with Deutsche Telekom on a solution; until then, we will use alternative providers.

MONITORING 3 months ago - at 03/19/2025 10:37PM

Almost all connections have now been switched from Deutsche Telekom to alternative providers (where available).

IDENTIFIED 3 months ago - at 03/19/2025 09:04PM

The problems with the provider Telekom in Germany continue. According to the analyses so far, the problem lies outside of INVERS and our direct partners. Other countries and networks are not affected. Telekom's error rate is about 2% higher than usual. We will start redirecting connections to other providers.

INVESTIGATING 3 months ago - at 03/19/2025 06:15PM

The issue only affects Telekom DE network in Germany. We are investigating this issue with our partners.

INVESTIGATING 3 months ago - at 03/19/2025 06:11PM

We currently experience cellular connectivity issues. We are investigating.

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