Outage in Ivanti Cloud

Ivanti Neurons for MDM Service degradation - https://na1.mobileiron.com

Resolved Minor
November 04, 2024 - Started about 2 months ago - Lasted 1 day
Official incident page

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Outage Details

A number of Ivanti Neurons for MDM customers on the http://na1.mobileiron.com environment are experiencing a degradation to the service. Information in the admin portal related to devices may be delayed in updating. This can include changes to device status or presence of the device after registration or retirement. Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 11/05/2024 01:55PM

This incident has been resolved.

MONITORING about 2 months ago - at 11/04/2024 10:10PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 months ago - at 11/04/2024 12:59PM

A number of Ivanti Neurons for MDM customers on the http://na1.mobileiron.com environment are experiencing a degradation to the service. Information in the admin portal related to devices may be delayed in updating. This can include changes to device status or presence of the device after registration or retirement.

Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.

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