Jamf Trust for Windows (ZTNA): Degraded Performance

This issue has been identified as Product Issue (JTWIN-3614 - internet connectivity disconnections while using ZTNA within Jamf Trust on Windows). The issue affects only Windows Jamf Trust app for devices with ZTNA capability.

We are actively working on resolving the issue. We will continue to communicate directly with a small number of impacted customers.

For further information or if you are experiencing any issues with ZTNA within Jamf Trust on Windows - please contact Jamf Support.

We are continuing to test viable solutions, and our team are focussed on delivering an ideal outcome as soon as possible. We will continue to communicate directly with the small number of impacted customers as we work toward identifying a permanent fix.

This issue affects only the Windows Jamf Trust app for devices with ZTNA capability. No other impact has been identified.

This page will be updated as more information becomes available.

We are actively investigating an issue that results in internet connectivity disconnections while using ZTNA within Jamf Trust on Windows. This often resolves itself after a few seconds. In certain circumstances it is reported that reboot is required to resolve this issue. We will continue to communicate directly with a small number of impacted customers as we work toward identifying a permanent fix. The issue affects only Windows Jamf Trust app for devices with ZTNA capability.