Outage in Kickstarter

Intermittent issues with MFA via SMS

Resolved Major
December 12, 2023 - Started almost 2 years ago - Lasted 1 day
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
Kickstarter .com Kickstarter Mobile

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 12/14/2023 02:24AM

This incident has been resolved.

MONITORING almost 2 years ago - at 12/13/2023 11:39PM

A fix has been implemented and we're standing by to make sure everything runs smoothly.

IDENTIFIED almost 2 years ago - at 12/13/2023 05:41PM

We have identified on-going service interruptions with our upstream SMS service which are preventing the delivery of two-factor authentication codes via SMS. We are in communication with our vendor about this issue and hope it will be resolved soon.

We apologize for the difficulties users who utilize SMS-based two-factor authentication may be encountering, and we are working diligently to resolve these issues as quickly as possible.

INVESTIGATING almost 2 years ago - at 12/12/2023 07:35PM

We are currently investigating this issue.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook