Outage in Kushki

Intermitencia Transfer Processor ACH(PSE) (CO) - Banco Popular

Resolved Minor
October 05, 2024 - Started about 4 hours ago - Lasted about 3 hours
Official incident page

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Outage Details

Se observa un alto porcentaje de rechazos para ACH (CO) con Banco Popular por el causal”NOT_AUTHORIZED”; estamos escalando el caso con procesador para validar mayor detalle. Nos mantenemos en monitoreo y cualquier novedad
Components affected
Kushki ACH (CO)
Latest Updates ( sorted recent to last )
RESOLVED about 1 hour ago - at 10/05/2024 07:40AM

Se ha mantenido en monitoreo u se valida que desde las 23:40 (GMT-5) los rechazos han disminuido y al momento se verifica un comportamiento normal para la entidad por lo que se procede con el cierre del incidente.

INVESTIGATING about 4 hours ago - at 10/05/2024 04:32AM

Se observa un alto porcentaje de rechazos para ACH (CO) con Banco Popular por el causal”NOT_AUTHORIZED”; estamos escalando el caso con procesador para validar mayor detalle.
Nos mantenemos en monitoreo y cualquier novedad

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