Outage in LaunchDarkly

Client SDK errors when connecting to LaunchDarkly service

Resolved Minor
February 22, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

A small number of customers are experiencing errors connecting Client SDKS to the LaunchDarkly service. In this case, client SDKs should continue to serve the last known flag values. We are investigating and will provide updates as they become available.
Components affected
LaunchDarkly Mobile Streaming API

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 02/22/2024 05:02PM

We have resolved the issue. The small number of impacted client-slide SDKs should no longer receive errors.

IDENTIFIED over 1 year ago - at 02/22/2024 04:37PM

We have identified the issue and are continuing our work to resolve it.

Customers may begin seeing recovery of affected services - the small number of Client-side SDKs that were experiencing errors when connecting to the LaunchDarkly service should begin succeeding.

INVESTIGATING over 1 year ago - at 02/22/2024 04:04PM

A small number of customers are experiencing errors connecting Client SDKS to the LaunchDarkly service. In this case, client SDKs should continue to serve the last known flag values. We are investigating and will provide updates as they become available.

Latest LaunchDarkly outages

Elevated latencies and delays - 7 days ago
Delays in event data - 16 days ago
Delayed flag updates for small number of customers - 19 days ago
Errors generating new client libraries - 23 days ago
Delay in event processing - 25 days ago

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