Outage in Litium

Resolved: Issues with Litium Search affecting Serverless Cloud workloads depending on Litium Search

Resolved Major
September 25, 2024 - Started 3 months ago - Lasted about 5 hours
Official incident page

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Outage Details

Some jobs in Serverless Cloud CLI is stuck in "pending" status. We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/25/2024 01:49PM

This incident has been resolved.

MONITORING 3 months ago - at 09/25/2024 12:35PM

All services are now fully operational. Note that it may take some extra time for all jobs to process since jobs has queued up.

MONITORING 3 months ago - at 09/25/2024 12:14PM

Litium Search is now fully operational. We continuing to monitor for any further issues.

MONITORING 3 months ago - at 09/25/2024 11:41AM

Since the fix has been rolled out majority of workload is working as normal, but some customers may still affected, we are continuing to monitor and resolving remaining issues.

MONITORING 3 months ago - at 09/25/2024 11:25AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 months ago - at 09/25/2024 11:01AM

We have identified an issue affecting Litium Search. Our team is actively working on a solution and we are making progress toward implementing a fix. We will provide further updates as soon as possible. We appreciate your patience and understanding during this time.

INVESTIGATING 3 months ago - at 09/25/2024 10:28AM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 09/25/2024 10:22AM

Issues with some sites in Serverless Cloud reported.

We are currently investigating this issue.

MONITORING 3 months ago - at 09/25/2024 10:11AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 3 months ago - at 09/25/2024 08:59AM

Some jobs in Serverless Cloud CLI is stuck in "pending" status.

We are currently investigating this issue.

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