Outage in LiveKit

Elevated RTC connection error rates

Resolved Minor
April 10, 2025 - Started 23 days ago - Lasted about 5 hours
Official incident page

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Outage Details

From 17:54 to 17:59 UTC we observed elevated error rates and a decrease in participant connections in our US East region. This appears to be related to networking issues in a portion of the data center. Connections have fully recovered by 18:00 UTC and we are currently investigating the root cause.
Components affected
LiveKit US East 1 - Real Time Communication
Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 04/11/2025 12:03AM

This incident has been resolved.

MONITORING 23 days ago - at 04/10/2025 06:54PM

From 17:54 to 17:59 UTC we observed elevated error rates and a decrease in participant connections in our US East region. This appears to be related to networking issues in a portion of the data center. Connections have fully recovered by 18:00 UTC and we are currently investigating the root cause.

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