Outage in Loop Returns

Webhook Data Format

Resolved Minor
December 11, 2024 - Started 10 days ago - Lasted 44 minutes

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Outage Details

Outgoing webhooks had a change to the data format that may be causing problems for some users.

A recent update set the ID values to integer data types.
Previously IDs were string data types.

This update may be causing problems when users attempt to process the webhook data.

We are in the process of restoring IDs to string data types .

Webhooks are still firing, but that data type change are creating problems with some users in handling the payload
Components affected
Loop Returns Returns API
Latest Updates ( sorted recent to last )
10 days ago - at 12/11/2024 07:57PM

Outgoing webhooks had a change to the data format that may be causing problems for some users.

A recent update set the ID values to integer data types.
Previously IDs were string data types.

This update may be causing problems when users attempt to process the webhook data.

We are in the process of restoring IDs to string data types .

Webhooks are still firing, but that data type change are creating problems with some users in handling the payload

10 days ago - at 12/11/2024 08:06PM

The code fix to restore the data type to a string value is being developed and tested prior to release

10 days ago - at 12/11/2024 08:25PM

We are still working to restore the data type for webhook payload ID keys

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