Outage in Mews
Downgraded Performance
Resolved Major
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Outage Details
Components affected
Mews Business Intelligence Mews Payments Mews Open API Mews Marketplace Mews Operations Mews Guest JourneyLatest Updates ( sorted recent to last )
The impact from the issue is over, we apologize for any inconvenience caused.
We have identified a pattern of heavy queries in our database, that was very hard to pinpoint. We have applied a fix and the performance recovered. The team is still actively monitoring the situation and making improvements in the observability of similar performance issues.
We continue actively investigating. Performance degradation is still significant.
We continue with actively investigating the affected components. Performance degradation is still significant.
We're actively investigating the component affected. We can see a degraded performance in the app but it is still functioning
We have upscaled our database and continue investigating what is going on. The application still performs very slow.
We have noticed a downgraded performance of the system.
We are currently looking into it.
Thank you for your patience.
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