Degraded API Performance

We continue to investigate and are closely monitoring the system’s status. Periodic latency spikes may occasionally occur in short intervals on individual instances. Our platform team is actively working to identify the root cause, monitoring metrics, and taking mitigation steps as needed.

We have upscaled our compute infrastructure to reduce the load on affected instances, which should help minimize customer impact.

Further updates will follow as more information becomes available.

Correction, please disregard the previous update as it was related to another incident: https://status.mews.com/incidents/3q6n596dqzd9

We have noticed a downgraded performance of the Smart Tips.
We are currently looking into it.
Thank you for your patience.

We have resolved the issue, and we are closely monitoring the system to ensure stability.

We are currently investigating reports of increased latency across our public API. Initial indicators show periodically elevated response times and timeouts affecting most endpoints.

Thank you for your patience as we work to resolve the issue.