Outage in Mixpanel

Temporary data ingestion and shuffling delay for US projects

Resolved Minor
December 15, 2024 - Started about 1 year ago - Lasted about 4 hours
Official incident page

Incident Report

We are experiencing delays with our data ingestion and shuffling pipeline to projects with US data residency. No data is being lost but as a result, real-time data is delayed. We appreciate your patience while our engineers work to restore real-time functionality. If you have any questions, please contact support
Components affected
Mixpanel Website Mixpanel Data Collection

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 12/15/2024 10:50PM

This incident has been resolved.

MONITORING about 1 year ago - at 12/15/2024 10:28PM

A fix has been implemented for the shuffling delay and we are monitoring the results.

IDENTIFIED about 1 year ago - at 12/15/2024 10:09PM

Ingestion delay issue has been resolved but some projects are still experiencing shuffling delays so projects using ID merge may still see unique users counts and funnel conversion not reflecting as merged within normal time frames.

IDENTIFIED about 1 year ago - at 12/15/2024 08:10PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 year ago - at 12/15/2024 06:46PM

We are experiencing delays with our data ingestion and shuffling pipeline to projects with US data residency. No data is being lost but as a result, real-time data is delayed. We appreciate your patience while our engineers work to restore real-time functionality. If you have any questions, please contact support

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