Outage in Monta

Zaptec Opladninger Fejler/Forsinkede - Zaptec Charges Failing/Delayed

Resolved Minor
March 15, 2023 - Started almost 2 years ago - Lasted 1 day
Official incident page

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Outage Details

Dansk: Vi ser en høj mængde (omtrent 30 %) af mislykkede opladninger på Zaptec-opladere på grund af manglende/forsinket information fra Zaptec-servere. Vi undersøger dette problem i tæt samarbejde med Zaptec English: We are seeing a high amount (roughly 30%) of failed charges on Zaptec chargers due to missing/delayed information from Zaptec servers. We are investigating this issue in close collaboration with Zaptec
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 03/17/2023 08:08AM

This incident has been resolved.

MONITORING almost 2 years ago - at 03/16/2023 09:35AM

We are continuing to monitor for any further issues.

MONITORING almost 2 years ago - at 03/16/2023 09:25AM

Dansk:

Vi oplever en stigning i mislykkede opladninger på Zaptec-opladere og har eskaleret dette problem til Zaptec-teamet. Vi bliver ved med at overvåge vores system og hjælper Zaptec med at forsøge at finde en løsning så hurtigt som muligt.

Se venligst Zaptec-statussiden for mere information:

https://zaptec.statuspage.io/

English:

We are experiencing an increase in failed charges on Zaptec chargers, and have escalated this issue to the Zaptec team. We keep monitoring our system and assist Zaptec in trying to find a solution as soon as possible.

Please refer to the Zaptec status page for more information:

https://zaptec.statuspage.io/

INVESTIGATING almost 2 years ago - at 03/15/2023 05:19PM

We are continuing to investigate this issue.

INVESTIGATING almost 2 years ago - at 03/15/2023 03:02PM

Dansk:

Vi ser en høj mængde (omtrent 30 %) af mislykkede opladninger på Zaptec-opladere på grund af manglende/forsinket information fra Zaptec-servere. Vi undersøger dette problem i tæt samarbejde med Zaptec

English:

We are seeing a high amount (roughly 30%) of failed charges on Zaptec chargers due to missing/delayed information from Zaptec servers. We are investigating this issue in close collaboration with Zaptec

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