Outage in movingimage

VMPro - Video display affected

Resolved Major
August 06, 2024 - Started about 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

Dear movingimage Users, We have identified the cause of this issue and are working to resolve it as soon as possible. The affected services are listed below this email, and on our status page. No data was lost, and videos are yet playable, but not being displayed on the asset manager. When we have further information or a resolution on this issue, we will post an update on the status page. Thank you for your understanding. If you have any questions, feel free to get in contact with us. Your movingimage Team
Components affected
movingimage VideoManager Pro

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 08/06/2024 11:22AM

Dear movingimage Users,

We are pleased to inform you that the identified issue is now resolved. The restored services are listed below.

Thank you for your understanding. If you have any questions, feel free to get in contact with us.

Your movingimage Team

IDENTIFIED about 1 year ago - at 08/06/2024 10:16AM

Dear movingimage Users,

We have identified the cause of this issue and are working to resolve it as soon as possible. The affected services are listed below this email, and on our status page.

No data was lost, and videos are yet playable, but not being displayed on the asset manager.

When we have further information or a resolution on this issue, we will post an update on the status page.

Thank you for your understanding. If you have any questions, feel free to get in contact with us.

Your movingimage Team

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