Outage in NetSuite

NetSuite Service | US Phoenix

Resolved Major
June 21, 2024 - Started 10 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We started investigating an issue which is affecting the NetSuite service in US Phoenix. Further details will be provided shortly.
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 06/21/2024 03:57PM

We have resolved the issue affecting the NetSuite service in login for a subset of customers in multiple regions.
 
Customer Impact: Customers may have been unable to login or experienced a degradation of service.
 
If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.


Start Time: 2024-06-21T14:50:49+00:00
End Time: 2024-06-21T15:55:00+00:00

MONITORING 10 days ago - at 06/21/2024 03:16PM

We have resolved the issue affecting the NetSuite service impacting login for a subset of customers in multiple regions.

Customer Impact: Affected customers may have been unable to log in or experienced a degradation of service.
If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

INVESTIGATING 10 days ago - at 06/21/2024 03:03PM

We have identified an issue affecting the NetSuite service impacting login for a subset of customers in multiple regions. We are working to determine the necessary mitigation steps.

Customer Impact: Affected customers may be unable to log in or may experience a degradation of service.

INVESTIGATING 10 days ago - at 06/21/2024 02:50PM

We started investigating an issue which is affecting the NetSuite service in US Phoenix. Further details will be provided shortly.

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